Associate Director, Sales Operations
The Associate Director, Sales Operations is responsible for assisting the Senior Director, Sales Operations, the Vice President, Sales, and Commercial leadership team in execution of projects/tasks in the areas of sales and sales operations for Taiho’s in line products in the United States. It is expected that the Associate Director, Sales Operations becomes a trusted resource within Taiho Oncology for brand, launch strategy analytics and insights, and gains greater exposure as the business grows. Will be an advisor across the Commercial Organization for analyzing secondary data to deliver clear, accurate and actionable insights with a relentless focus on accuracy. This position interfaces with members of the Commercial team in some strategic planning efforts as a key source of field force input.
Participate as an integral member of the Commercial team for in-line products.
Collaborate closely with Marketing and Sales to ensure information needs are identified.
Update salesforce reports and dashboards when necessary; weekly / monthly / quarterly reporting to senior management.
Work with patient level claims, account, and Health Care Professional (HCP) sales data to answer business questions related to the brand, marketing, and market access analytics.
Gain familiarity with patient journey, line of therapy and source of business analytics.
Develop new capabilities to build analyses and models that utilize best practices and industry knowledge.
Provide an objective and detailed understanding of current markets, product performance, customers, and competitors.
Build strong relationships with internal partners (Marketing, Sales, Market Research, Medical Affairs, etc.) collaborating effectively to ensure team success.
Create value by adding own and synthesizing group insights into actionable reports.
Lead reporting projects that enhance the capabilities and effectiveness of the Marketing, Market Access (Managed Markets), and Sales in business analytics and data driven insights. This involves identification and implementation of data sources, analysis techniques, and setting recommendations.
Collaborate with internal experts in Analytics, Market Research, Marketing, Sales, Competitive Intelligence, and Market Access to generate robust market assumptions and analytics strategy.
Participate in key market analytics projects to inform strategic and brand planning, forecasting, and market access projects.
Responsible for the preparation and delivery of sales analytic tools and technical training to new Commercial team members including Field Sales Force (e.g. reports available, BI software tools in use at Taiho, etc.).
Work with Commercial and Corporate departments (e.g., IT, Finance, Marketing) to ensure data quality, compliance and improve the quality of analytics.
Identify and proactively seek out opportunities to automate processes to reduce errors and to free up time for more creative work on existing deliverables.
Manage effectively third-party vendors and external partners.
Set priorities and allocate resources while taking accountability for achieving results.
Must work and thrive in a fast-paced entrepreneurial environment.
Minimum BA or BS in an analytical field such as statistics, operations research, management science / business, industrial engineering, economics, math, etc.
Advanced degree in business or an analytical field such as statistics, operations research, management science/ business, data science, etc. preferred.
5+ years quantitative analytical or forecasting experience.
2+ years pharmaceutical analytics / sales / managed markets experience.
Knowledge of U.S. health care market.
Oncology therapeutic experience preferred. Knowledge of the diverse business models within the oncology business helpful.
Experience with and analysis of secondary data sources.
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