Account Manager - Boston

Location: Boston, MA, US

Job Description:

Twist BIo.PNG

The Account Manager is responsible for delivering revenue and driving growth in their territory for Twist Bioscience gene synthesis products. (S)he is accountable for delivering accurate revenue forecasts throughout the fiscal year, enabling the executive team to monitor business performance and drive decision making. (S)he is required to maintain knowledge of competitor products and their commercial strategies, identifying and escalating their activities in a time bound manner. (S)he is also accountable for providing customer feedback on Twist Bioscience products in addition to identifying unmet customer needs that will enable the development of new and innovative products.


  • Job performance will involve a variety of activities including:

  • Attain quarterly and annual revenue targets established from annual commission plans.

  • Deliver accurate and timely forecasts for their territory.

  • Develop and manage key relationships with new and existing customers at multiple organizational levels.

  • Develop contingency and risk mitigation plans for their region as necessary.

  • Develop and execute supply agreements to support new and existing business.

  • Work collaboratively with operations to minimize time to revenue.

  • Maintain CRM database with up to date information

  • Represent the company at relevant trade shows.

  • Maintain and raise awareness of the competitive landscape, provide customer feedback and introduce new product ideas to internal partners.

  • Additional duties as assigned.


  • Proven track record of delivering financial targets on a quarterly and annual basis

  • At least 5 years of experience of selling life science reagents and solutions. Knowledge of synthetic biology products and markets preferred.

  • Experience with a custom or made to order business a big plus

  • Businesses to business experience preferred, in particular, selling to pharma, chemical and/or Agbio organizations.

  • Demonstrated technical knowledge of synthetic biology applications utilizing synthetic genes, pathways and organisms a necessity.

  • A background in technical sales and support or product management is preferred.

  • Application of a prerequisite.

  • Key Attributes

  • Demonstrated drive, determination and self-motivation resulting in consistent achievement of financial results.

  • Demonstrated scientific problem solving skills.

  • Demonstrated technical depth in synthetic biology applications and workflows.

  • Positive external and internal relationship management skills.

  • Ability to participate with others as a member of the team to ensure that demanding and difficult projects are handled smoothly and cooperatively.

  • Strong communication and presentation skills.

  • Proven ability to thrive in a start-up/ change oriented environment.

  • Proven coaching, mentoring, team-building and leadership skills.

  • Proven as a strategic thinker, backed up by a track record of tactical execution.


  • Bachelor's degree (B.A./B.S) from four year college or university preferred in Biology or similar field.


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