Sr. Manager, Sales Training - Tucatinib
Location: Bothell, WA, US
The Senior Manager of Sales Training will work in partnership with the business to define capability priorities and lead the execution of agreed projects across the full end-to-end learning cycle with the ultimate aim of equipping employees with the specific capabilities that enable them to add value and drive competitive advantage for the organization. This role will support our Enfortumab Vedotin (EV) program.
Conduct learning needs assessment in collaboration with the business to clearly understand and define the capability gaps
Work with business Subject Matter Experts (SMEs) to agree on target training populations, craft precise learning objectives and clearly define the evaluation mechanisms and measures of success
Define the most effective learning mix (i.e., instructor led, e-Learning, blended learning, social learning) for the agreed target audience, applying the 70/20/10 principles and good instructional design within each learning project
Broker resources and/or capabilities across the function and business to develop agreed solutions, i.e., Center of Excellence support, partnering with business subject matter experts, technical workplace trainers. This includes interfacing with the external supply base where appropriate
Act as project owner and content manager for all sales curriculum requiring promotional review and approval by legal/regulatory/compliance
Ensure learning and development solutions are developed and deployed using global frameworks, standards, systems and processes. This includes curriculum solutions for all national and regional sales meetings and all phases of sales training
Support the delivery/facilitation of learning and development interventions where appropriate.
Ensure the effective delivery and deployment of enterprise/business unit-wide solutions and offerings, i.e., business skills curricula within area of responsibility
Support the development, deployment and maintenance of required local capability curricula, i.e., technical and compliance curricula
Support the effective development, deployment and embedding of required capability models and frameworks within area of responsibility
Bachelor’s degree or equivalent experience
Minimum of 5 years in the biotech/pharmaceutical industry, preferably in a selling role
Preferred experience in a sales training role, either field-based or home office
Strong knowledge and experience of the end-to-end learning process, i.e., learning needs assessment, program design and delivery, and learning evaluation and assessment
Proven ability to interpret customer needs and translate these into a coherent program of work
Excellent written/verbal communication skills
Proven ability to think strategically and build strategic plans that drive business imperatives
Track record of project management skills and expertise across medium- to large-scale projects
Experience leading “development” initiatives, i.e., training, coaching, learning initiatives
The ability to work successfully in a fast-paced environment with the need to manage constant change. The ability to deal with ambiguity – ready to change gears and plans quickly
Ability to build relationships quickly and credibly
Experience working within a complex, matrixed environment
This role will be based at our home office in Bothell, WA.
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